ICF International is currently seeking a well-qualified,
experienced, and talented Microsoft Dynamics CRM Solution Architect
to work in our Corporate Information Technology (CIT) Department.
This group collaborates with internal clients to plan, configure,
and develop effective and secure information systems to improve
performance, increase productivity, and achieve business
objectives. This position will be responsible for the design,
delivery, and support of Dynamics 365 CRM solutions.
+ Play a central role in leveraging the Microsoft Dynamics CRM
platform, partnering with business users providing guidance and
support in implementing solutions.
+ Expert knowledge of the technical and functional aspects of
Dynamics CRM and associated technologies in the Microsoft
Ecosystem, including Power Automate and Power Apps.
+ Responsible for all stages of requirements gathering, design,
test, implementation, and support of Dynamics solutions that meet
the business needs.
+ Development and maintenance of plug-ins, workflows, custom
forms, views, business rules, reports, and dashboards.
+ Maintain expert knowledge of Dynamics 365 CRM and emerging
strategies to leverage the platform to create new solutions,
enhance existing systems, and drive change.
+ Sound knowledge of Dynamics CRM integration capabilities.
+ Provide thought leadership on best practices for solution
design with an understanding of Information Architecture
+ Experience leveraging Dynamics CRM to support full business
development lifecycle from identifying opportunities to proposal
development to contract award.
+ Demonstrated capability in confidently presenting thoughts and
ideas to audiences of various sizes and technical knowledge
+ Ability to convey knowledge to both developers and
stakeholders to balance the use of native (OOB) features and the
appropriate use of custom development.
+ Thorough understanding of MS Dynamics 365 licensing and add-on
+ Translate strategic objectives into the development or
enhancement of Dynamics CRM system capabilities.
+ Dynamics CRM subject matter expert for complex user support
+ B.S. in Computer Science or equivalent technical field
+ 5+ years hands-on experience designing, creating, customizing,
and configuring MS Dynamics CRM solutions including understanding
business requirements, designing, and configuring forms, developing
workflows, importing/exporting data to/from Dynamics CRM, creating
reports and dashboards and troubleshooting application issues.
+ Strong understanding of Agile SDLC methodology.
+ Strong understanding of Dynamics CRM security roles and
+ Experience with Dynamics CRM Web API.
+ Experience with MS Power Platform (Power Automate, Power Apps,
Power Virtual Agent, Power BI).
+ Experience with PowerShell scripting and .NET/C#.
+ Working knowledge of related technologies such as: SQL Server,
Internet Information Server and Active Directory, Microsoft Azure,
+ Experience with MS AI and Machine Learning
+ Experience with Dynamics integration with LinkedIn Navigator,
+ Excellent written and verbal communication skills.
+ Work well independently as well as part of a team.
+ Strong analytical and problem solving skills.
+ Self-motivated, ability to work efficiently & productively
with minimal direction or guidance.
Working at ICF
Working at ICF means applying a passion for meaningful work with
intellectual rigor to help solve the leading issues of our day.
Smart, compassionate, innovative, committed, ICF employees tackle
unprecedented challenges to benefit people, businesses, and
governments around the globe. We believe in collaboration, mutual
respect, open communication, and opportunity for growth. If you're
seeking to make a difference in the world, visit
www.icf.com/careers to find your next career. ICF-together for
ICF is an equal opportunity employer that values diversity at
all levels. (EOE - Minorities/Females/ Protected Veterans
Status/Disability Status/Sexual Orientation/Gender Identity). For
more information, please read our EEO & AA policy
Reasonable Accommodations are available for disabled veterans
and applicants with disabilities in all phases of the application
and employment process. To request an accommodation please email
firstname.lastname@example.org and we will be happy to assist. All
information you provide will be kept confidential and will be used
only to the extent required to provide needed reasonable
accommodations. Read more about non-discrimination: EEO is the law
and Pay Transparency Statement
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