HarrisburgRecruiter Since 2001
the smart solution for Harrisburg jobs

Client Success Coach

Company: 7XDirect
Location: Harrisburg
Posted on: June 7, 2021

Job Description:

About the Client Success Coach position

We are looking for an Client Success Coach to create long-term, trusting relationships with our customers. The Client Success Coach's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Client Success Coach responsibilities are:

  • Acting as a communication hub for clients/customers

  • Building long-term rapport with customers

  • Being able to negotiate contracts effectively

  • Resolving customer disputes and attending to inquiries

  • Providing reports on account

  • Finding opportunities to assist with the growth of the company

  • Developing ideas/strategies to help build a good relationship with clients

  • Assisting with critical issues and escalations

Client Success Coach requirements are:

  • Experience as an Account Manager or related profession

  • Excellent communication skills

  • Familiar with CRM software and MS Office

  • Knowledgeable about delivering solutions based on customer needs

  • Ability to manage multiple projects

  • Excellent negotiation and leadership skills

  • BA/BS degree in Marketing, Business or related field

Keywords: 7XDirect, Harrisburg , Client Success Coach, Other , Harrisburg, Pennsylvania

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Pennsylvania jobs by following @recnetPA on Twitter!

Harrisburg RSS job feeds