**Behavioral Health Member Services Specialist Part Time
(Saturday and Sunday 7:00am-3:00pm)**
Location: Harrisburg, PA
Primary Job Function: Behavioral Health
You will work closely and efficiently with members and their
families, as well as providers and professional staff, to ensure
coordination of care and services for all members. This is a Part
Time Weekend role
Your career starts now. We're looking for the next generation of
health care leaders.
At AmeriHealth Caritas, we're passionate about helping people
get care, stay well and build healthy communities. As one of the
nation's leaders in health care solutions, we offer our associates
the opportunity to impact the lives of millions of people through
our national footprint of products, services and award-winning
programs. AmeriHealth Caritas is seeking talented, passionate
individuals to join our team. Together we can build healthier
communities. If you want to make a difference, we'd like to hear
Headquartered in Philadelphia, AmeriHealth Caritas is a
mission-driven organization with more than 30 years of experience.
We deliver comprehensive, outcomes-driven care to those who need it
most. We offer integrated managed care products, pharmaceutical
benefit management and specialty pharmacy services, behavioral
health services, and other administrative services. Discover more
about us at www.amerihealthcaritas.com .
Member Services Specialists are integral to the operations of
the triage team. They work closely and efficiently with members and
their families, as well as providers and professional staff, to
ensure coordination of care and services for all FPH/BC
+ Researching and responding promptly to member and provider
+ Assisting clinical care managers in processing member
+ Completes all forms, logs, and tracking mechanisms for QI
+ Coordinates member care by assisting in arranging appointment
times, transportation needs, follow-up and aftercare
recommendations as appropriate.
+ Assists in the registering of member care generation of
+ Bachelor's Degree.
+ Previous Customer Service Experience and data entry required,
preferably in a call center environment.
+ Previous telephone experience preferred.
+ Previous experience in an office setting and/or doctor's
office/ hospital (preferred).
+ One year clinical experience preferred.
+ Prior experience in behavioral health/managed care
+ Ability to communicate well verbally and in writing with
Members and all other internal and external customers.
+ Data Entry Experience.
+ Ability to use PC's in a Windows based environment.
+ Ability to respond sensitively to Member's requests for
EOE Minorities/Females/Protected Veterans/Disabled