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Tier 2 Desktop Support

Company: Insight Global
Location: Harrisburg
Posted on: November 19, 2021

Job Description:

A large client is looking for a desktop support tech to join their team. This person will serve as tier 2 support and be the POC for escalated break/ fix tickets. He/ She would fall under the endpoint team closing anywhere from 15-25 tickets a day as well as any additional projects assigned to them. Minimum Requirements- 1+ years of experience working as a Tier 2 Desktop Support- Windows 10- Troubleshooting O365 Desired Skills- Basic iOS experience- PowerShell (internal applications run on PowerShell)- Remedy Incident Management- Previous exposure to SCCMby Jobble

Keywords: Insight Global, Harrisburg , Tier 2 Desktop Support, Other , Harrisburg, Pennsylvania

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