Service Advisor

Company: Best Line Equipment
Location: Harrisburg
Posted on: June 23, 2022

Job Description:

Best Line Equipment is currently seeking a Service Advisor at our Harrisburg, PA location. At Best Line Equipment, we strive to incorporate leading-edge technology into our business while keeping the well-being of our employees and customers at the forefront of our operations. We believe that it takes great employees to build a great organization and we're passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on job satisfaction, diversity, and a shared responsibility to serve the customer.If you would enjoy the chance to make your mark with the premier equipment rental, sales, service, and parts company who was voted Top 100 Best Places to Work in Pennsylvania for three consecutive years, consider a future with Best Line Equipment.Responsibilities:

• Assist the Service Manager in day-to-day operations of service department.
• Track repairs and their causes, schedule technicians, and process warranties.
• Log customer's requests for repairs and allocate what parts are needed and the time required to make the repair.
• Schedule equipment maintenance as well as assign work to technicians and dispatch road technicians.
• Convey information to both the customer and the service manager in a timely fashion.
• File details of inquiries and needed parts, pricing, and labor estimates then compile the estimated price for the repairs and the final bill.Requirements:
  • High school diploma or equivalent preferred
  • Three years' experience with hydraulic and electrical systems on construction and industrial equipment.
  • Excellent customer service skills
  • Valid Driver's LicenseJob Type: Full-timeBenefits:
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Employee discount
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid vacation
    • Paid sick time
    • Vision insurance#MP

Keywords: Best Line Equipment, Harrisburg , Service Advisor, Other , Harrisburg, Pennsylvania