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Regional Enrollment Ambassador (REA)

Company: Commonwealth Charter Academy
Location: Harrisburg
Posted on: August 5, 2022

Job Description:

Position Type: Student Support Services/Regional Enrollment AmbassadorDate Posted: 2/15/2022Location: Multiple Locations - See Job DescriptionWorking from one of our Family Service Centers, the Regional Enrollment Ambassador will be responsible for the following tasks In order to be successful in any role at CCA, employee must carry out all responsibilities in such a way that demonstrates and models the values of CCA, abides by all standards and behaves in a professional and engaged manner at all times. Team/Region: Manage data within different databases and the student information systems to effectively locate information used to communicate with families, county and statewide organizations. Serve as the point of contact within an assigned region (several counties) by building rapport with school districts, county nonprofit agencies, and magisterial district court officials within that region. Research and maintain knowledge of programs in your assigned counties to effectively support students in their compulsory school attendance requirements. Collaborate with colleagues of other regions in a team environment to make sure all time sensitive and critical tasks are complete. Ensure proper Special Education procedures and policies with regard to truancy are being followed in accordance with PDE requirements. Truancy Data Analysis Demonstrate high levels of skill with various Microsoft Excel functions and formulas. Ensure timely communication, in the family's preferred language, as required by PA law throughout the truancy process. Review student attendance records to ensure Assistant Principals and Principals are alerted in a timely manner and proper actions are taken based on Pennsylvania School Code, PDE, and Act 138 protocols. CYS Referrals and Citations Refer students to a school-based or community-based attendance improvement program or the county Children and Youth Service (CYS) agency when necessary. Maintain records and update academic teams regarding students referred to truancy programs or CYS. Research the proper jurisdiction and method of filing a truancy citation. Write citations against the student or parent in a Magisterial District Court. Prepare supporting documentation for submission with the citation and assist CCA staff with truancy hearing preparations. Ensure all citations and truancy cases are complete and closed by the end of the school year. Contact judges' offices to request continuance if needed and request the withdrawal of outstanding citations. Other responsibilities Work effectively with Academic and Enrollment/Records staff to ensure families in homeless situations do not receive truancy consequences if they are not able to attend school daily, but that all parties are communicating on the students' well-being and long-term goals. Effectively communicate with school districts and families once they withdraw from CCA to ensure the family enrolls at a next school in order to maintain compulsory school attendance requirements. Ensure CCA receives the proper documentation from the next school to assist with coding to correctly maintain databases for state reporting. Fulfill legal requests from various agencies for records and documentation and ensure that all students' information is being properly safeguarded within FERPA regulations. Evaluate custody orders and ensure we are communicating with the proper person with educational rights and decision-making abilities. Effectively communicate with school districts for students who have any current discipline issues at their previous school. Acquire written or verbal acknowledgement from the district that the student is eligible to enroll in a charter school. Enrollment: Assist the Enrollment team during peak season to get families enrolled and ensure CCA received proper documentation. Complete parent or school initiated withdraws for students in assigned region by notifying the district of residence and ensuring the district receives a copy of the withdraw notification in a timely manner, so billing is accurate. Assist with the Intent to Return Process and attempt to resolve any reason why families would not want to return to CCA. Assist with other Enrollment department projects and duties, such as state testing, placements, and training as assigned. Work with other departments including Administration and Family Services to ensure families have a positive experience at CCA Competencies Excellent software skills, especially with Microsoft Office Excellent verbal and written communication skills Superior problem-solving skills Ability to work effectively both with and without supervision Highly detail-oriented and analytical Strong technology skills Thoroughness Collaboration Skills Flexibility Demonstrated ability to work well in fast paced environment with a team player track record Ability to work remotely, if necessary Customer focused approach with a high degree of flexibility Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands This is largely a sedentary role. Requires the ability to lift, squat, sit, bend or stand as necessary. Ability to travel to other sites/locations as needed. Position Type Full-time Exempt Salary Travel Extensive travel within one of CCA's 6 regions (approximately 70-80% of the time) will be necessary with this position Required Education Associates degree Preferred Education and Experience Bachelor's degree Experience in a school setting Familiarity with cyber education and preferably the Commonwealth Charter Academy enrollment process. Background in education is beneficial Bi-lingual Additional Eligibility Qualifications Valid PA Driver's License Appropriate Automobile Insurance Coverage Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Commonwealth Charter Academy is an equal opportunity employment, educational and service organization.

Keywords: Commonwealth Charter Academy, Harrisburg , Regional Enrollment Ambassador (REA), Other , Harrisburg, Pennsylvania

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