Investigator - Adult Protective Services

Company: Public Consulting Group
Location: Harrisburg
Posted on: August 6, 2022

Job Description:

**Overview**

**Position:** Adult Protective Services (APS) Investigator - Remote

**Practice Area:** Health

**Location:** Virtual

Staffing Solutions Organization LLC (SSO), a wholly owned subsidiary of Public Consulting Group, is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.

**Responsibilities**

**Overall Responsibilities:**

PCG is seeking a critical thinking and problem-solving skilled candidate for the Adult Protective Service (APS) Investigator positionto assist the State of Washington Department of Social and HealthServices APS team. An APS Investigator will independently investigate reports of abandonment, abuse, exploitation, neglect, and self-neglect of vulnerable adults. Your success will be measured by your ability to gather evidence, conduct timely and through investigations, and assist people with services that maintain their safety and dignity. APS Investigator is a full-time remote-based position (40 hours/week) working closely with the State of Washington based Social and Health Services team.

**Duties and Responsibilities:**

+ Conduct virtual interviews with alleged victims, alleged perpetrators, and other collateral contacts

+ Collect and evaluate information to make decisions related to the investigation, services, and outcomes

+ Document all pertinent activity for each investigation and recording electronically using computer software application systems

+ Collaborate with law enforcement, judicial entities, families, facilities, local office staff, other regional offices, and community agencies/ partners regarding client needs

+ Identify and refer at-risk and vulnerable adults to appropriate service groups

+ Provide client advocacy, consultation, networking, family support, and crisis intervention

+ Prepare and provide testimony at administrative hearings, court proceedings, criminal, civil and administrative proceedings

+ Represent PCG and the client in a professional manner.

+ Attend all trainings and collaborate with the State of Washington Social & Health Services staff including other APS Investigators

+ Review and respond to quality assurance evaluations.

+ Attend individual and team meetings to include supervision sessions

**Qualifications**

**Required Skills:**

+ Proficiency with Microsoft Office tools and/or other online data entry

+ Ability to assess and develop workable solutions on a variety of critical issues or problems, thinking critically, and incorporating multiple factors into larger concepts

+ Good time management skills to stay focused with attention to detail

+ Strong documentation skills, verbal and written communication skills

+ Knowledge of Medicaid terminology, regulations, and policies

+ Adaptability to ever-changing policies and directions

+ Ability to work autonomously making decisions, sometimes in immediate safety situations

+ Flexible, self-starter possessing intellectual curiosity.

+ Experience assessing risk and safety to vulnerable adults or children is a plus

+ Candidate can reside in any state except WA

**Qualifications:**

Education: Bachelor's degree or higher in social services, human services, behavioral sciences, criminal law/ justice, or an allied field

Experience: Consider equivalent experience in social services, human services, criminal law/ justice, or an allied field as substitution for education

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an e-Verify participant.

**EEO Statement**

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employmentregarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programsare based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

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**Job Locations** _US - US_

**Posted Date** _1 week ago_ _(7/6/2022 8:20 AM)_

**_Job ID_** _2022-8287_

**_\# of Openings_** _50_

**_Category_** _Clinical Review_

**_Type_** _Regular Full-Time_

**_Practice Area_** _Health Services_

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Keywords: Public Consulting Group, Harrisburg , Investigator - Adult Protective Services, Other , Harrisburg, Pennsylvania