Team Lead Tool Repair - Harrisburg PA

Company: Hilti North America
Location: Harrisburg
Posted on: September 18, 2022

Job Description:

Hilti: Assistant Manager Tool Repair Center Job reference: WD-0015614 Assistant Manager Tool Repair Center Harrisburg What's the role? Functional and disciplinary leadership of Repair Technicians in the Tool Service Center operations. Effectively plan & direct activities to meet the Repair Key Performance Indicators. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers. What does the role involve? Lead and direct team in execution of tool service process while delivering Hilti Tool Service value proposition
Sustain technical competence while leading development of team repair expertise
Identify, promote, & execute continuous process improvements for repair center operations
Complete understanding and adherence to repair standards while also ensuring Repair Technicians follow all repair and process standards
Responsible for effective inventory management to defined regional process standards
Direct TSC maintenance of work areas, tools, and assigned equipment in a proper, organized order thus enabling the incumbents to perform the job in a timely, safe, and efficient manner
Direct supervisory authority and responsibility for assigned team members within TSC; includes performing PMP process, implementing development plans and recommends employment status changes
Lead by example and promote a cohesive team-oriented environment
Determine TSC priorities in order to maintain same day turn-around-time while providing quality repair service
Assist Tool Service Manager in maintaining rapport and communication through daily contact with TSC staff, customers, sales personnel, and company departments
Direct and coordinate activities in collaboration with Regional Process Manager, Regional Repair Expert, Tool Services Marketing (fleet, TOD support, CTS)
Perform other duties as assigned by manager Our logistics operation is special because we own our whole supply chain, something thats almost unique for a company of our size. What do we offer? Well give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, youll receive one-to-one career mentoring, as well as exciting opportunities domestically and internationally. Why should you apply? We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background. What you need is:

• High School Diploma/GED or equivalent experience required
• Minimum two (2) years mechanical/electrical repair experience or electric component assembly experience, required
• Experience using Windows applications preferred Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Keywords: Hilti North America, Harrisburg , Team Lead Tool Repair - Harrisburg PA, Other , Harrisburg, Pennsylvania