People Support Center Specialist

Company: WM
Location: Harrisburg
Posted on: January 15, 2023

Job Description:

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

**I. Job Summary**

As a member of the broader People Support Center organization. This role will serves as a subject matter expert across a variety of functions for which the PSC assist employees and business leaders. These functions could include: FMLA/Leave Administration, ADA Accommodations, Prevailing Wage Calculations, Policy and Procedure Creations/Managing, Recruiting Administration Support, M&A Integrations and other tasks assigned.

**II. Essential Duties and Responsibilities**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

+ Understands federal, state and local laws related to their area of expertise (i.e. FMLA, ADA, etc.).

+ Communicates effectively with employees, managers and business leaders regarding issues that impact their respective area.

+ Works cross functionally amount other HR areas to ensure that employee issues are being resolved in a timely and accurate fashion.

+ Assists in training other PSC associates on topics related to their specific area of expertise.

+ Creates documentation and files that comply to all legal, regulatory and business requirements.

+ Preserves confidentiality of employee documentation and files (including medical records).

+ Apprises and escalates potential legal, risk, etc. concerns to the PSC Leadership.

+ Produces and provides reporting specific to their related their area of expertise, monitor, measure and act upon metrics/KPIs.

**III. Supervisory Responsibilities**

This job has no supervisory duties.

**IV. Qualifications**

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

+ Education: Bachelor's Degree (accredited) in Human Resources, Business Administration or similar study or, in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.

+ Experience: Two (2) years of related work experience (in addition to education requirement).

B. Certificates, Licenses, Registrations or Other Requirements

+ None required.

C. Other Knowledge, Skills or Abilities Required

+ Intermediate Microsoft excel, Outlook, Word, and PowerPoint skills.

+ Excellent written and verbal communication skills.

+ Excellent analytical and problem-solving skills.

+ Excellent organizational skills and attention to detail.

**V. Work Environment**

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

+ Normal setting for this job is: office setting.

**Benefits**

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply.

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Keywords: WM, Harrisburg , People Support Center Specialist, Other , Harrisburg, Pennsylvania