Cloud Modernization (ServiceNow) Managing Consultant

Company: Guidehouse
Location: Harrisburg
Posted on: January 23, 2023

Job Description:

**Job Family** **:**

Technology Consulting

**Travel Required** **:**

Up to 50%

**Clearance Required** **:**

None

**What You Will Do:**

+ Guidehouse is looking for a Managing Consultant with deep technical experience to support oversight, assessment, and project management efforts on state and local government technology projects. The Consultant will lead project management and assessment activities on technology solutions which may include platforms such as Salesforce and ServiceNow, custom implementations, COTS or transfer systems, and legacy system replacements. The Consultant must be a strong written and oral communicator and be comfortable interacting with clients and will serve as a trusted advisor to senior government leadership. This position will support current and new projects in all phases of the software development life cycle, including oversight and assessment of planning, analysis, procurement, requirements, design, testing and implementation efforts of technology projects. Additionally, projects may utilize a range of methodologies such as agile, waterfall or hybrid models. As such, the Consultant must be knowledgeable and practiced in a broad range of information technology processes. The Consultant will develop or contribute to written assessment reports and status reports with findings and recommendations. These findings and recommendations ensure that projects address risk, provide actionable input, and are tracked to completion.

+ This role includes business development responsibilities such as supporting proposal development, RFx responses, opportunity pipeline development and professional networking. Practice development responsibilities include supporting the creation of new service solution offerings, authoring thought leadership and white papers, and collaborating with other segment technology leaders. Managerial and supervisorial responsibilities include mentoring, coaching, and career and performance management of consulting staff.

+ Monitor the technical aspects of the project and the vendor and/or client activities providing input and guidance that supports efficiencies to the client and project.

+ Assess technical design, system architecture, implementation strategy, and hardware, software, and network requirements of the project

+ Identify and recommend project management and technical processes, methodologies, and tools to minimize risk and validate content.

+ Lead a portion of technology projects in review and assessment of replacement vendor tasks and work products, including providing recommendations for acceptance.

+ Monitor the scope, schedule, and budget of the technology projects.

+ Support the client management and stakeholders to plan for and address risks and issues as they occur, to ensure that the project remains on schedule and within budget.

+ Make recommendations for improvement of processes based on observations, industry standards, and best practices

+ Coordinate teams including establishing operating models and implementing methodologies to deliver global complex and high-risk multi-year programs

+ Develop and manage master integration management plans, critical dependency milestone trackers, and dashboards, tracking key program status updates and issues/risks, performing action item management for complex programs, including management of interface with infrastructure, communications, cyber, development and finance workstreams, utilizing project management tools;

+ Ability to articulate leading business issues and trends, including the associated technology implications within one or more industries;

+ Strong program management skills with experience managing and delivering complex and critical programs

+ Support business development by identifying new opportunities and assisting with proposal development

**What You Will Need:**

+ Bachelor's degree in Comp Science or related field from an accredited college/university

+ 6+ years of experience with implementation, operations, or maintenance of a large technology projects

+ 6+ years of experience with all phases of the Software Development Lifecycle, including system analysis, design, coding, testing, debugging, and documentation

+ 6+ years of overall IT industry experience

+ 6+ years of ServiceNow experience

+ Demonstrates extensive knowledge and/or a proven record of success in key facets of state and local government,

+ Demonstrates extensive knowledge and/or a proven record of success in core management consulting skills and the ability to lead clients through solution development

+ Experience managing and delivering large scale projects using Agile, hybrid and waterfall delivery methodology

+ Demonstrates experiences leading all phases of a business solution delivery life cycle, including planning, analyzing, designing, building, testing, and deploying for large-scale technology transformation involving digital cloud-based technologies, technical infrastructure, and network access

**What Would Be Nice To Have:**

+ Showing extensive program management, communication and presentation skills including the ability to liaise with technical and business teams and clearly articulate technology concepts to business audiences, to drive projects to completion

+ Managing multiple engagements and client needs;

+ Prioritizing tasks in a client-driven environment;

+ Providing candid, meaningful feedback in a timely manner

+ Keeping leadership informed of progress and issues, and answering questions and offer direction to staff;

+ Creating a positive environment while managing staff workloads

+ Interfacing with organizational managers;

+ Exhibiting IT implementation skills, specifically with large-scale technology transformation programs (i.e., strategy through execution);

+ Demonstrating IT strategy skills by being able to develop and document business visions, technology strategies, and project roadmaps;

+ Demonstrating IT documentation skills in producing technical deliverables through all phases of the SDLC (requirements, business analyses, data-flow diagrams, data models, design);

+ Communicating knowledge of the SDLC and product and project life cycles by using business analysis and data architecture; and;

+ PMP Certification

The annual salary range for this position is $81,300.00-$162,600.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

**What We Offer** **:**

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

+ Medical, Rx, Dental & Vision Insurance

+ Personal and Family Sick Time & Company Paid Holidays

+ Position may be eligible for a discretionary variable incentive bonus

+ Parental Leave and Adoption Assistance

+ 401(k) Retirement Plan

+ Basic Life & Supplemental Life

+ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

+ Short-Term & Long-Term Disability

+ Student Loan PayDown

+ Tuition Reimbursement, Personal Development & Learning Opportunities

+ Skills Development & Certifications

+ Employee Referral Program

+ Corporate Sponsored Events & Community Outreach

+ Emergency Back-Up Childcare Program

+ Mobility Stipend

**About Guidehouse**

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

_Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee._

Keywords: Guidehouse, Harrisburg , Cloud Modernization (ServiceNow) Managing Consultant, Other , Harrisburg, Pennsylvania