Change Execution Consultant
Company: West Penn Allegheny Health System
Location: Harrisburg
Posted on: January 27, 2023
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Job Description:
Company :Highmark Inc.Job Description :JOB SUMMARYThis job plays
a key role in ensuring projects (i.e. change initiatives) meet
objectives on time and on budget by increasing employee adoption
and usage of the change solution. The incumbent focuses on the
people side of change - including changes to business processes,
systems and technology, job roles and organization structures.
Creates and implements change execution strategies and plans that
maximize employee adoption and usage and minimize risk to
implementation. Works to drive faster adoption, higher ultimate
utilization and greater proficiency of the changes that impact
employees in the organization to increase benefit realization,
value creation, ROI and the achievement of results and outcomes.
While this job does not have supervisory responsibility, the
incumbent works through many others in the organization to succeed.
Acts as a coach for senior leaders and executives in helping them
fulfill the role of change sponsor. May also provide direct support
and coaching to frontline managers and supervisors as they help
their direct reports through transitions. Supports project teams in
integrating change execution activities into their project
plans.ESSENTIAL RESPONSIBILITIESApply a structured change
methodology and lead change management activities. This involves
partnering with sponsors and project managers to create actionable
change management deliverables: (e.g. communications plans, sponsor
roadmap, management coaching plans, training plans, resistance
management plans, etc.). Integrate change management activities
into overall master project plan. Consult and coach project teams
in value and integration of change management with project
management. Support development and execution of communications
strategies and plans to build necessary commitment. Support
development and execution of training plete change management
assessments (e.g. risk, sponsorship, capacity, etc.). Identify key
stakeholders who play role in organizations commitment to change.
Assess the change impact on individuals and organizations and
capacity to execute change. Support change execution capability
building across the organization (leaders, managers,
program/project leaders, front-line employees, etc.).Create and
execute a change management strategy. Partner with senior
leadership to obtain and maintain sponsorship. Identify, analyze,
and prepare risk mitigation tactics. Identify and manage
anticipated resistance. Define and measure success metrics and
monitor change progress.Assess organizational culture to identify
consistency with change and gaps that need to be addressed. Work
with leadership to mitigate culture barriers by advising on action
plans. Follow through to measure and track results.Work directly
with change sponsors and leaders and multiple levels to help
strengthen their sponsorship skills. Evaluate and ensure user
readiness for change. Train sponsors, project leaders, and
stakeholders on change methodology. Coach managers and supervisors
in preparing organization and staff for change.Track and report
issues to successful change implementation and realization. This
includes report outs to senior leadership, project owners,
stakeholders, and project sponsors.Other duties as
assigned.EDUCATIONRequiredBachelor's Degree in Business
Administration/Management, Industrial Psychology, Organizational
Behavior Studies or related fieldSubstitutionsNonePreferredMaster's
Degree in Business Administration/Management, Industrial
Psychology, Organizational Behavior Studies or related
fieldEXPERIENCERequired5 years in Consulting5 years in Strategic
Planning/Corporate DevelopmentPreferredNoneLICENSES AND
CERTIFICATIONSRequiredNonePreferredProsci CertificationCertified
Change Management Professional (CCMP)SKILLSChange ManagementLeading
ChangeOrganizational Change ManagementRelationship-builder with
Unsurpassed Interpersonal SkillsFlexibilityAnalysis of business
problems/needsStakeholder ManagementBusiness StrategyProgram
ManagementTraining DeliveryLanguage (Other than English)NoneTravel
Required0% - 25%PHYSICAL, MENTAL DEMANDS and WORKING
CONDITIONSPosition TypeOffice-BasedTeaches / trains others
regularlyConstantlyTravel regularly from the office to various work
sites or from site-to-siteOccasionallyWorks primarily out-of-the
office selling products/services (sales employees)NeverPhysical
work site requiredYesLifting: up to 10 poundsConstantlyLifting: 10
to 25 poundsOccasionallyLifting: 25 to 50 poundsRarelyDisclaimer:
The job description has been designed to indicate the general
nature and essential duties and responsibilities of work performed
by employees within this job title. It may not contain a
comprehensive inventory of all duties, responsibilities, and
qualifications required of employees to do this pliance
Requirement: This job adheres to the ethical and legal standards
and behavioral expectations as set forth in the code of business
conduct and company policies.As a component of job
responsibilities, employees may have access to covered information,
cardholder data, or other confidential customer information that
must be protected at all times. In connection with this, all
employees must comply with both the Health Insurance Portability
Accountability Act of 1996 (HIPAA) as described in the Notice of
Privacy Practices and Privacy Policies and Procedures as well as
all data security guidelines established within the Company's
Handbook of Privacy Policies and Practices and Information Security
Policy.Furthermore, it is every employee's responsibility to comply
with the company's Code of Business Conduct. This includes but is
not limited to adherence to applicable federal and state laws,
rules, and regulations as well as company policies and training
requirements. Highmark Health and its affiliates prohibit
discrimination against qualified individuals based on their status
as protected veterans or individuals with disabilities, and
prohibit discrimination against all individuals based on their
race, color, religion, sex, national origin, sexual
orientation/gender identity or any other category protected by
applicable federal, state or local law. Highmark Health and its
affiliates take affirmative action to employ and advance in
employment individuals without regard to race, color, religion,
sex, national origin, sexual orientation/gender identity, protected
veteran status or disability.Highmark Health and its affiliates
prohibit discrimination against qualified individuals based on
their status as protected veterans or individuals with
disabilities, and prohibit discrimination against all individuals
based on their race, color, age, religion, sex, national origin,
sexual orientation/gender identity or any other category protected
by applicable federal, state or local law. Highmark Health and its
affiliates take affirmative action to employ and advance in
employment individuals without regard to race, color, age,
religion, sex, national origin, sexual orientation/gender identity,
protected veteran status or disability.EEO is The LawEqual
Opportunity Employer Minorities/Women/Protected
Veterans/Disabled/Sexual Orientation/Gender Identity (endeavor to
make this site accessible to any and all users. If you would like
to contact us regarding the accessibility of our website or need
assistance completing the application process, please contact
number below.For accommodation requests, please contact HR Services
Online at Consumer Privacy Act Employees, Contractors, and
Applicants Notice
Keywords: West Penn Allegheny Health System, Harrisburg , Change Execution Consultant, Other , Harrisburg, Pennsylvania
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