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Call Center Enrollment Specialist

Company: American Personnel Managers & Consultants
Location: Harrisburg
Posted on: May 19, 2019

Job Description:

The Enrollment Specialist answers inbound calls from Medicaid recipients and assists them in enrolling in a health plan and choosing a primary care doctor.We are seeking candidates with the following desired profile:

  • Reliable attendance
  • Punctuality
  • Positive work attitude
  • Works well in a team environment
  • Positive response to coaching and constructive feedbackPaid Training is 3 weeks. Attendance and punctuality are mandatory. There will be no approved time off during training. Class participation is expected. The Enrollment Specialist will be responsible for maintaining an acceptable talk time, quality monitor scores, adhering to their schedule, and delivering outstanding customer service.Required Skills: Computer proficiency and experience Typing skills Data entry Phone skills Clear verbal communication A pleasant speaking voice Excellent customer service skills Ability to learn and comprehend new informationDesired Experience: Call Center Customer Service Healthcare Associated topics: clerk, client, customer care associate, customer service associate, intern, product support, representante de servicio al cliente, service specialist, system support, technical assistant

Keywords: American Personnel Managers & Consultants, Harrisburg , Call Center Enrollment Specialist, Other , Harrisburg, Pennsylvania

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