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Senior Relationship Banker

Company: M&T Bank
Location: Harrisburg
Posted on: July 14, 2019

Job Description:

Senior Relationship Banker Jobs in Harrisburg, PA - M & T Bank Jobs Upload/Build Resume - Career Development & Learning - My Career Path - Career Advice - Explore Careers Sign In Sign Up Post Jobs This site requires JavaScript to work correctly. Please, activate it in the options of your browser. US Search Jobs What job do you want? Apply to this job. Think you're the perfect candidate? Apply on company site You're being taken to an external site to apply. Enter your email below to receive job recommendations for similar positions. Email Privacy Policy No Thanks Senior Relationship Banker M & T Bank Harrisburg Full-Time Apply on company site Job Details Company Overview Overview: Identifies customers' needs through the bank's retail sales process to provide proactive sales solutions through customer outreach for basic and complex customer needs. Specializes in our branch customer experience through all retail and business sales interactions. Primary Responsibilities: - Develop new customer relationships and expand and retain existing relationships by proactively identifying opportunities leveraging the portfolio management process and utilizing the fundamentals of the Bank's sales process to achieve personal sales and/or referral goals. - Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre-call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)). - Reach out to clients to follow up from previous interactions based on need identified during an appointment/interaction to progress development plan. - Develop understanding and knowledge of products and services offered by Business Banking. - Evaluate financing requests, recommend loan structure, and submit complete loan application packages. - Research and provide industry knowledge (e.g. vertical IQ). - Fluently explain processes, services, and products (e.g. interest expense, amortization schedules, how to optimize/educate all types of consumer debt scenarios, Mortgage/HELOC, Business Banking products, TM and Merchant Services products) - Attend community networking events. - Develop relationships with Centers of Influence for referral opportunities - Act as liaison with business partners for retail product solutions (i.e. cross-selling retail products to business owners). Build relationships with non-branch business partners (e.g. business bankers, mortgage loan originators). - Perform basic sales duties. - May be required to solicit new business banking relationships through outbound prospecting calling activities and develop new banking relationships through a consultative sales approach in some branches. - Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. - Promote an environment that supports diversity and reflects the M & T Bank brand. - Maintain M & T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. - Complete other related duties as assigned. Scope of Responsibilities: The focus of this position is to serve as key driver in growing the business through proactive identification of sales opportunities and portfolio management with customers to support achievement of annual branch sales goals. The position interacts with appropriate areas of the bank to ensure customer needs and service issues are resolved timely, accurately and completely. The position must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions to assist the branch in managing preventable losses and reduce fraudulent activity. Must have sophisticated understanding of each 4 types of need, transactional, savings, retirement and protection (why, why and how). Works with more complex business customers. Education and Experience Required: High school diploma or equivalent (GED) and a minimum of 3 years proven retail sales, call center, customer service and/or telesales experience OR A high school diploma or equivalent (GED) and minimum of 2 years proven proactive sales experience. Strong verbal communication and interpersonal skills Proven ability to demonstrate exceptional customer service Well organized individual with time management and prioritization skills Demonstrated financial services product knowledge Ability to communicate with tact and diplomacy with internal and external customers Proficient with internet user-level technology Education and Experience Preferred: Associates degree Notary public license Minimum of 3 years financial services sales experience Bi-lingual based on branch needs Physical Requirements: Ability to stand for long periods of time Prolonged use of hands and fingers Ability to lift light to heavy objects weighing 5lbs to 30lbs Ability to read fine print Ability to interact with customers in an open face-to-face work environment Ability to use fax, telephone system, copier and other communication tools Skills required Retail Banking Unsecured Debt Loan Origination Annuities Series 7 General Securities Representative License (Stockbroker) Series 6 Investment Company And Variable Contracts License (Mutual Funds/Variable Annuities) Location Apply to this job. Think you're the perfect candidate? Apply on company site Job ID: R07854 For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Learn more. M & T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, M & T Bank provides banking, investment, insurance and mortgage financial services to consumer, business and government clients. Fast Facts - One of the 20 largest U.S.-based commercial banks - $123 billion in assets as of December 31, 2015 - 3.8 million customers - 17,000+ team members - 800+ domestic full-service branches - 1,600+ ATMs - Online banking (*******) and mobile devices We're headquartered in Buffalo NY, and we are organized around 17 community bank regions lead by local regional presidents. This means decisions about loans and community activities are made locally, by the people in the bank who know the community best. Of the largest 100 banks operating in 1983, only 23 remain today. Among the remaining, M & T ranks 1st in stock price growth. M & T has been profitable for 158 consecutive quartersmore than 39 straight years. Job Details 200 N. LaSalle St. Suite 1100, Chicago, IL 60601 job seekers International Jobs Blog Career Insights Talent Networks Sitemap Employers Browse Products Post Jobs Recruiting Solutions Screening HCM Advertise with Us help center Customer Support Security & Fraud Privacy Policy Terms Data Subject Access Request Ad Choices search on the go

Keywords: M&T Bank, Harrisburg , Senior Relationship Banker, Other , Harrisburg, Pennsylvania

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