Enterprise Change Consultant

Company: West Penn Allegheny Health System
Location: Harrisburg
Posted on: May 6, 2021

Job Description:

Company :Highmark HealthJob Description : JOB SUMMARYThis job works on/leads the change management aspects of key strategic initiatives for the Organization.u00a0 The incumbent plays different potential roles on a given project, to include elements of project leadership, problem-solving, team development, communications planning, implementation activities, and project management.u00a0 The incumbent plays a central role in the development and execution of the change management/readiness & adoption strategy for given initiatives. Works on multiple projects and get exposure to all parts of the Organization.u00a0 Develops and implements the Readiness & Adoption engagement strategy for cross-functional, enterprise, and transformation projects.u00a0 Ensures seamless execution of R&A related activities across the organization by applying methodologies, tools, assessments and stakeholder analyses.u00a0 Provides coaching on R&A and guidance within the organization.u00a0 Utilizes best practices while learning and growing with each project implemented. The incumbent works with cross functional teams throughout the organization to implement change to both internal and external facing customers.u00a0 Focuses on people-related tasks, enabling teams to launch key initiatives successfully, adopts it widely and realize business value.u00a0ESSENTIAL RESPONSIBILITIESConsultingInform business leaders on the value proposition for R&A.Work with business leaders to design R&A teams/capabilities within their business.Assess the timing of major changes and work with leaders on preparing themselves, teams and the organization for the change.Consult with business on R&A needs specific to projects they are leading.Assess the need and plan for change management and readiness activities associated with cross functional and enterprise initiatives.Engagement PlanningFollows R&A methodology and approach focused on driving value and outcomes. This role is responsible for designing the engagement plan for the change. Engages with others in such a way that leads others to adoption with ease. Assesses along the way and adjusts the plan to account for progress to adoption.Identify and analyze the ecosystem to inform engagement planning.Build a guiding coalition that will help to inform the project, influence others and be agents for the change.Anticipate internal and/or external business challenges and resistance to change; define and execute strategies to minimize risk and business disruption.Conduct detailed impact assessment to document all impacts of process or tool change to determine user support and resistance.Implement holistic change management strategy to drive adoption, including engagement/communication plans, training and development plans and measurement of readiness post go-live.Strategic change: Assist in the implementation of transformation strategies.u00a0 This includes organizational change and impact assessments, driving leadership stakeholder and employee engagement and delivering effective internal and external communications.Supporting MethodologyContinuously improves R&A approach, tools and resources as growing capabilities to effectively lead change and providing change support on related projects where needed.Establish and maintain best practices and standardized frameworks and tools related to transformation management.Develops and curates content for online self-services. Plans and develops events, such as networking and training sessions.Leading/CoachingLead the integrated R&A team alongside the sponsor, ensuring identification of key interdependencies, risks and mitigating actions.Drive leadership alignment and capability including leadership coaching, sponsor effectiveness, capability analysis and executive development.Other duties as assigned or requested.EDUCATIONRequiredBachelor's Degree in Organizational Behavior/Organizational Change Studies, Business Administration/Management, Human Resources Management or related fieldSubstitutions6 years progressive and related experience in lieu of Bachelor degreePreferredMaster's Degree in Organizational Behavior/Organizational Change Studies, Business Administration/Management or Human Resources ManagementEXPERIENCERequired7 years of Change management consultingTo Include:3 years of planning and deploying change in a large organization3 years of Project management3 years of CommunicationsPreferred1 year in Healthcare or related industryLICENSES OR CERTIFICATIONSRequiredNonePreferredNoneSKILLSAnalytical and Logical Reasoning/ThinkingOrganizational Change ManagementProject ManagementGroup and/or training facilitation experienceStrong communication and interpersonal skillsu00a0u00a0u00a0Proven experience influencing others and building strong internal relationshipsu00a0u00a0u00a0Proven experience interacting with senior and executive leadership.u00a0u00a0u00a0Experience designing and delivering executive level presentationsu00a0u00a0u00a0u00a0Strong problem solving, decision making, risk management and negotiation skillsu00a0u00a0u00a0Natural curiosity and desire to learn/know moreu00a0u00a0u00a0Ability to work independently; able to successfully operate in areas of uncertainty and ambiguity; self-starter and quick learner; calm and efficient under pressureu00a0u00a0u00a0Strong leadership and group organization skillsu00a0u00a0u00a0LANGUAGES (other than English)NoneTRAVEL REQUIREMENT0% - 25%PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONSOffice-BasedNoneTeaches / trains others regularlyFrequentlyTravel regularly from the office to various work sites or from site-to-siteOccasionallyWorks primarily out-of-the office selling products/services (sales employees)NeverPhysical work site requiredu00a0NoLifting: up to 10 poundsConstantlyLifting: 10 to 25 poundsOccasionallyLifting: 25 to 50 poundsRarelyDisclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this pliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. u00a0In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Companyu2019s Handbook of Privacy Policies and Practices and Information Security Policy. u00a0Furthermore, it is every employeeu2019s responsibility to comply with the companyu2019s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.u00a0u00a0Referral Level Payout ighmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.EEO is The LawEqual Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity (endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, For accommodation requests, please contact HR Services Consumer Privacy Act Employees, Contractors, and Applicants Notice

Keywords: West Penn Allegheny Health System, Harrisburg , Enterprise Change Consultant, Professions , Harrisburg, Pennsylvania