Senior Business Systems Analyst
Company: West Penn Allegheny Health System
Location: Harrisburg
Posted on: January 26, 2023
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Job Description:
Company :HM Health SolutionsJob Description :JOB SUMMARYThis job
supports one or more analytical aspects of the application product
life cycle, including capability enablement with cross-team
dependencies within a product scope. Uses significant judgement and
discretion to collaborate with customers on complex issues in order
to understand capability needs, gather project specifications,
create business cases and cost sheet analysis, translate high-level
business needs into detailed requirements for new capabilities (and
change request/enhancements on existing capabilities), analyze data
to determine business problems, trends, or opportunities for
process improvements, create/execute test cases, provide root cause
analysis and corrective action plan, verify delivery of customer
needs, and ensure quality delivery. Also responsible for
identification, documentation, and resolution of risks, defects and
issues. Analyzes market trends for competitive insight to correlate
into business value statements. Uses functional and organizational
knowledge to mentor Associate and Intermediate Business Systems
Analysts. Leads project teams or actively participate as subject
matter expert (SME) on moderately complex projects (which are cross
functional, with potential regulatory risk exposure, customer
service & financial impacts). Acts as face to the customer.
Resolves very complex issues (may involve multiple systems) while
understanding potential regulatory risk exposure and customer
service & financial impacts. Acts as a SME on how moderately
complex new enhancements/applications are developed using advanced
level of understanding of end-to-end process and clear
understanding of potential integration issues. Requires advanced
level of understanding the end systems impact of changes across
multiple/diverse systems (including regulatory risk exposure,
customer service & financial impacts).ESSENTIAL
RESPONSIBILITIESTake a lead role with customers, Software
Engineers, Architects, Capability Managers, and other team members
to capture capability needs and drive quality business solutions on
complex issues. Create and maintain deliverables such as business
vision, requirements, testing plan, testing schedule, testing
scenarios, testing outcomes, user task analysis, wire framing,
usability testing, personalization to different clients, and user
interface design.Participate in the full software development life
cycle by actively taking a lead role on agile scrum teams in
various roles, including, but not limited to, Scrum Master,
Business Technical Analyst, User Interface designer, Capability
Manager, or Tester, based upon experience and need. Fulfillment of
responsibilities for related roles on non-agile project teams is
also expected.Provide required business and/or subject matter
expertise for both project and production related activities on
complex issues, including new strategic programs or initiatives
impacting current and existing systems.Ensure compliance for
required standards and all necessary approvals have been obtained
throughout the project lifecycle.-Interface with the business
areas, customers, partners, vendors, technical staff and project
teams to drive value, return on investments and innovative
solutions. This includes providing alternative solutions, including
vendor solution acquisitions, with maximum benefits while reducing
cost (e.g. cost benefit analysis, pros/cons of solutions).Take a
lead role in development and support for the various aspects of
requirements testing (e.g. testing plan, scenarios, documentation,
defect management) to ensure minimal production defects are
realized and completing analysis of the results tying back to
customer impacts.A high level of expertise in developing thorough
and technical and business-related test plans, test cases, and test
scripts for complex IT systems is required for this position.
Experience developing these for cloud-based technologies and/or
using automation technologies is municate in an exemplary manner
with team members, customers, partners and management, including
assisting with or conducting requirement walkthroughs and sprint
reviews, reporting project status, enabling vendor solutions and
providing accurate and concise documentation. Ability to translate
verbal or written technical requirements into appropriate business
language for various levels of leadership and clients is
required.Provide thought leadership and strategic direction in
Product and Technology Solutions.Other duties as
assigned.EDUCATIONRequiredBachelor's Degree in Business
Administration, Business Management,Information Systems, or related
fieldSubstitutions6 years of relevant
experiencePreferredNoneEXPERIENCERequired5 - 7 years in
IS/ITPreferred3 - 5 years in Lean/Six Sigma2 - 3 years working with
knowledge management systems3 - 5 years in the Health Insurance
Industry3 - 5 years in the Healthcare IndustryLICENSES AND
CERTIFICATIONSRequiredNonePreferredInformation Technology
Infrastructure Library (ITIL)Six SigmaProject Management
Professional (PMP)SKILLSAnalytical
SkillsProblem-SolvingCommunication SkillsReport WritingSQLProject
ManagementCustomer ServiceLeadershipAgile MethodologyAgile Project
ManagementDisclaimer: The job description has been designed to
indicate the general nature and essential duties and
responsibilities of work performed by employees within this job
title. It may not contain a comprehensive inventory of all duties,
responsibilities, and qualifications required of employees to do
this pliance Requirement: This position adheres to the ethical and
legal standards and behavioral expectations as set forth in the
code of business conduct and company policies.As a component of job
responsibilities, employees may have access to covered information,
cardholder data, or other confidential customer information that
must be protected at all times. In connection with this, all
employees must comply with both the Health Insurance Portability
Accountability Act of 1996 (HIPAA) as described in the Notice of
Privacy Practices and Privacy Policies and Procedures as well as
all data security guidelines established within the Company's
Handbook of Privacy Policies and Practices and Information Security
Policy.Furthermore, it is every employee's responsibility to comply
with the company's Code of Business Conduct. This includes but is
not limited to adherence to applicable federal and state laws,
rules, and regulations as well as company policies and training
requirements. Highmark Health and its affiliates prohibit
discrimination against qualified individuals based on their status
as protected veterans or individuals with disabilities, and
prohibit discrimination against all individuals based on their
race, color, religion, sex, national origin, sexual
orientation/gender identity or any other category protected by
applicable federal, state or local law. Highmark Health and its
affiliates take affirmative action to employ and advance in
employment individuals without regard to race, color, religion,
sex, national origin, sexual orientation/gender identity, protected
veteran status or disability.Highmark Health and its affiliates
prohibit discrimination against qualified individuals based on
their status as protected veterans or individuals with
disabilities, and prohibit discrimination against all individuals
based on their race, color, age, religion, sex, national origin,
sexual orientation/gender identity or any other category protected
by applicable federal, state or local law. Highmark Health and its
affiliates take affirmative action to employ and advance in
employment individuals without regard to race, color, age,
religion, sex, national origin, sexual orientation/gender identity,
protected veteran status or disability.EEO is The LawEqual
Opportunity Employer Minorities/Women/Protected
Veterans/Disabled/Sexual Orientation/Gender Identity (endeavor to
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number below.For accommodation requests, please contact HR Services
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Keywords: West Penn Allegheny Health System, Harrisburg , Senior Business Systems Analyst, Professions , Harrisburg, Pennsylvania
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