Business Analyst 2
Company: Commonwealth of Pennsylvania
Location: Harrisburg
Posted on: January 27, 2023
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Job Description:
Business Analyst 2 Print
(http://agency.governmentjobs.com/pabureau/job\_bulletin.cfm?jobID=3878876&sharedWindow=0)
ApplyBusiness Analyst 2Salary $54,181.00 - $82,387.00
AnnuallyLocation Dauphin County, PAJob TypeCivil Service Permanent
Full-TimeDepartmentGame CommissionJob
NumberCS-2022-41457-01052Closing1/29/2023 11:59 PM EasternJob
Code01052Position Number00073173UnionNon UnionBargaining UnitA3Pay
GroupST07Bureau/Division Code232400Bureau/DivisionBureau of
Administrative ServicesWorksite Address2001 Elmerton
AvenueCityHarrisburg, PennsylvaniaZip Code17110Contact NameJulie
TothContact Phone717.787.7836Contact Emailgamevacancybids@pa.gov+
Description+ Benefits+ QuestionsTHE POSITION Are you looking for an
opportunity to advance your career? The Pennsylvania Game
Commission is looking to hire a Business Analyst to work in the
Licensing Division located in Harrisburg, PA. Make the move and
apply today! DESCRIPTION OF WORK This position has the
responsibility of providing expanded business process and technical
support to the PA Automated License System or PALS.For day-to-day
operations, incumbent would have decision making authority to
handle standard issues and customer inquiries relating to PALS
operations. Incumbent would also carry out more complex resolutions
after conferring with License Division management. Interested in
learning more? Additional details regarding this position can be
found in the position description.
(http://www.occup.state.pa.us/OrgChart/PD\_NEOGOV.asp?p=00073173)
Work Schedule and Additional Information: + Full-time employment.+
Work hours are 8:00 am to 4:00 pm, Monday - Friday, with a
30-minute lunch.+ Salary: In some cases, the starting salary may be
non-negotiable. + You will receive further communication regarding
this position via email. Check your email, including spam/junk
folders, for these notices. REQUIRED EXPERIENCE, TRAINING &
ELIGIBILITY QUALIFICATIONS Minimum Experience and Training
Requirements: + One year as a Business Analyst 1;or + One year as
an Information Technology Trainee;or + Five years of business
process analysis experience;or + One year of business process
analysis experience and a bachelor's degree; or + An equivalent
combination of experience and training. Other Requirements: + You
must meet the PA residency requirement
(https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx)
.For more information on ways to meet PA residency requirements,
follow the link
(https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx)
and click on Residency. + You must be able to perform essential job
functions. How to Apply: + Resumes, cover letters, and similar
documents willnotbe reviewed, and the information contained therein
will not be considered for the purposes of determining your
eligibility for the position. Information to support your
eligibility for the position must be provided on the application
(i.e., relevant, detailed experience/education). + If you are
claiming education in your answers to the supplemental application
questions, you must attach a copy of your college transcripts for
your claim to be accepted toward meeting the minimum requirements.
Unofficial transcripts are acceptable. + Your application must be
submitted by the posting closing date. Late applications and other
required materials will not be accepted. + Failure to comply with
the above application requirements may eliminate you from
consideration for this position. Veterans: + Pennsylvania law (51
Pa. C.S. -7103) provides employment preference for qualified
veterans for appointment to many state and local government jobs.
To learn more about employment preferences for veterans, go to
www.employment.pa.gov/Additional%20Info/Pages/default.aspx and
click the Veterans' Preference tab or contact us at
ra-cs-vetpreference@pa.gov . Telecommunications Relay Service
(TRS): + 711 (hearing and speech disabilities or other
individuals). The Commonwealth is an equal employment opportunity
employer and is committed to a diverse workforce. The Commonwealth
values inclusion as we seek to recruit, develop, and retain the
most qualified people to serve the citizens of Pennsylvania. The
Commonwealth does not discriminate on the basis of race, color,
religious creed, ancestry, union membership, age, gender, sexual
orientation, gender identity or expression, national origin, AIDS
or HIV status, disability, or any other categories protected by
applicable federal or state law. All diverse candidates are
encouraged to apply. EXAMINATION INFORMATION+ Completing the
application, including all supplemental questions, serves as your
exam for this position. No additional exam is required at a test
center (also referred to as a written exam). + Your score is based
on the detailed information you provide on your application and in
response to the supplemental questions. + Your score is valid for
this specific posting only. + You must provide complete and
accurate information or: + your score may be lower than deserved. +
you may be disqualified. + You may only apply/testoncefor this
posting. + Your results will be provided via email .Learn more
about our Total Rewards by watching this shortvideo
(https://www.youtube.com/embed/HtcSRnndflc?rel=0) !Health &
WellnessWe offer multiple health plans so our employees can choose
what works best for themselves and their families. Our
comprehensive benefits package includes health coverage, vision,
dental, and wellness programs.*Compensation & Financial PlanningWe
invest in our employees by providing competitive wages and
encouraging financial wellness by offering multiple ways to save
money and ensure peace of mind including multiple retirement and
investment plan options. Work/Life BalanceWe know there's more to
life than just work! Our generous paid leave benefits include paid
vacation, paid sick leave, six weeks of paid parental leave,
military leave, and paid time off for most major U.S. holidays, as
well as flexible work schedules and work-from-home opportunities.*
Values and CultureWe believe in the work we do and provide
continual opportunities for our employees to grow and contribute to
the greater good. As one of the largest employers in the state, we
provide opportunities for internal mobility, professional
development, and the opportunity to give back by participating in
workplace charitable giving.Employee PerksSometimes, it is the
little "extras" that make a big difference. Our employees receive
special employee-only discounts and rates on a variety of services
and memberships.For more information on all of these Total Rewards
benefits, please visitwww.employment.pa.gov and click on the
benefits box.*Eligibility rules apply. 01 Have you been employed by
the Commonwealth of Pennsylvania as a Business Analyst 1 for one or
more years full-time? + Yes+ No 02 If you are claiming experience
in the above question, please list the employer(s) where you gained
this experience in the text box below. The employer(s) and a
description of the experiencemustalso be included in the
appropriate sections of your application if you would like the
experience to be considered in the eligibility decision. If you
claimed you do not have experience, type N/A in the text box below.
03 Have you been employed by the Commonwealth of Pennsylvania as an
Information Technology Trainee for one or more years full-time? +
Yes+ No 04 If you are claiming experience in the above question,
please list the employer(s) where you gained this experience in the
text box below. The employer(s) and a description of the
experiencemustalso be included in the appropriate sections of your
application if you would like the experience to be considered in
the eligibility decision. If you claimed you do not have
experience, type N/A in the text box below. 05 How much full-time
business process analysis experience do you possess? + 1 or more
years+ 6 months but less than 1 year+ Less than 6 months+ None 06
If you are claiming experience in the above question, please list
the employer(s) where you gained this experience in the text box
below. The employer(s) and a description of the experiencemustalso
be included in the appropriate sections of your application if you
would like the experience to be considered in the eligibility
decision. If you claimed you do not have experience, type N/A in
the text box below. 07 How much graduate coursework have you
completed in business or information technology? If you are
claiming credits/degree, you must upload a copy of your college
transcript(s) for this education to be considered in the
eligibility decision. Unofficial transcripts are acceptable. You
must attach your transcript(s) prior to the submission of your
application by using the "Attachments" tab on the left. You will
not be able to add a transcript(s) to the application after it has
been submitted.If your education was acquired outside of the United
States, you must also upload a copy of your foreign credential
evaluation. For more information on foreign education credentials,
please
visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and
click on Other Information.+ 30 or more credits+ 15 but less than
30 credits+ Less than 15 credits+ None 08 You must complete the
supplemental questions below. These supplemental questions are the
exam and will be scored. They are designed to give you the
opportunity to relate your experience and training background to
the major activities (Work Behaviors) performed in this position.
Failure to provide complete and accurate information may delay the
processing of your application or result in a lower-than-deserved
score or disqualification. Youmustcomplete the applicationandanswer
the supplemental questions. Resumes, cover letters, and similar
documents willnotbe reviewed for the purposes of determining your
eligibility for the position or to determine your score.All
information you provide on your application and supplemental
questions is subject to verification. Any misrepresentation,
falsification or omission of material facts is subject to penalty.
If requested, you must provide documentation, including names,
addresses, and telephone numbers of individuals who can verify the
validity of the information you provide in the application and
supplemental questions.Read each question carefully. Determine and
select which "Level of Performance" most closely represents your
highest level of experience/training. List the employer(s)/training
source(s) from your Work or Education sections of the application
where you gained this experience/training.The "Level of
Performance" you choose must be clearly supported within the
description of the experience and training information entered in
your application or your score may be lowered.In order to receive
credit for experience, you must have worked in a job for at least
six months in which the experience claimed was a major function.If
you have read and understand these instructions, please click on
the "Yes" button and proceed to the exam questions.If you have
general questions regarding the application and hiring process,
please refer to ourFAQ page
(https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx)
.+ Yes 09 WORK BEHAVIOR 1 - PROJECT MANAGEMENTPlans and implements
PA Automated License System (PALS) projects. Determines the scope
of the project including cost and budget estimates, schedules, and
the resources needed. Monitors project progress against the
established plan to ensure schedules are feasible. Evaluates
project success.Levels of PerformanceSelect the "Level of
Performance" which best describes your claim.+ A. I have experience
planning projects. I ensured implementation of the projects were on
schedule and within the established budgets.+ B. I have experience
implementing and monitoring projects to ensure the projects were on
schedule and within the established budgets. I do not have
experience planning these projects.+ C. I have successfully
completed college-level coursework related to project management,
or project planning and implementation.+ D. I have NO experience or
training related to this work behavior. 10 In the text box below,
please describe your experience as it relates to the level of
performance you claimed in this work behavior. Please be sure your
response addresses the items listed below which relate to your
claim. If you indicated you have no work experience related to this
work behavior, type N/A in the box below.+ The name(s) of the
employer(s) where you gained this experience.+ The actual duties
you performed related to project planning and monitoring.+ The
type(s) of projects you planned and/or monitored.+ Your level of
responsibility. 11 If you have selected the level of performance
pertaining to college coursework, please provide your responses to
the three items listed below. If you indicated you have no
education/training related to this work behavior, type N/A in the
text box below.+ College/University+ Course Title+ Credits/Clock
Hours 12 WORK BEHAVIOR 2 - USER ACCEPTANCE TESTINGDevelops and
maintains user acceptance test plans and test scripts. Conducts or
coordinates system testing with users to ensure the product meets
organizational needs. Ensures all functions, such as workflows and
document processing, can be routed accurately within the systems
and that all information and reports are accurate. Provides
recommendations for upgrades or changes when deficiencies are
found.Levels of PerformanceSelect the "Level of Performance" which
best describes your claim.+ A. I have experience developing user
acceptance test plans and test scripts AND conducting or
coordinating system testing with users for management systems or
software.+ B. I have experience conducting or coordinating system
testing with users to ensure the product meets needs OR ensuring
functions can be processed within the management system and
information or reports are accurate. I have NOT developed user
acceptance test plans and test scripts.+ C. I have successfully
completed college-level coursework related to information system
design and analysis, data structures, or computer organization and
architecture.+ D. I have NO experience or coursework related to
this work behavior. 13 In the text box below, please describe your
experience as it relates to the level of performance you claimed in
this work behavior. Please be sure your response addresses the
items listed below which relate to your claim. If you indicated you
have no work experience related to this work behavior, type N/A in
the box below.+ The name(s)of the employer(s) where you gained this
experience.+ Your experience developing user acceptance test plans
and test scripts.+ Your experience conducting or coordinating
system testing with users.+ Your experience ensuring functions are
processed and information/reports are accurate.+ Your specific
duties and responsibilities. 14 If you have selected the level of
performance pertaining to college coursework, please provide your
responses to the three items listed below. If you indicated you
have no education/training related to this work behavior, type N/A
in the text box below.+ College/University+ Course Title+
Credits/Clock Hours 15 WORK BEHAVIOR 3 - PROGRAM MONITORINGMonitors
PA Automated License System (PALS) through routine testing,
reviewing results, and verifying data and financial accuracy to
ensure system changes are operating according to business rules and
requirements. Ensures changes made are accurate and
successful.Levels of PerformanceSelect the "Level of Performance"
which best describes your claim.+ A. I have experience monitoring
systems to ensure optimal performance. I was responsible for
documenting errors or issues AND ensuring program changes were
implemented.+ B. I have experience monitoring systems to ensure
optimal performance. I was responsible for documenting errors or
issues but did NOT ensure program changes were implemented.+ C. I
have successfully completed college-level coursework related to
system monitoring.+ D. I have NO experience or coursework related
to this work behavior. 16 In the text box below, please describe
your experience as it relates to the level of performance you
claimed in this work behavior. Please be sure your response
addresses the items listed below which relate to your claim. If you
indicated you have no work experience related to this work
behavior, type N/A in the box below.+ The name(s) of the
employer(s) where you gained this experience.+ The actual duties
you performed related to program monitoring.+ The type(s) of
programs you monitored.+ The type(s) of errors or issues you
documented.+ Your level of responsibility. 17 If you have selected
the level of performance pertaining to college coursework, please
provide your responses to the three items listed below. If you
indicated you have no education/training related to this work
behavior, type N/A in the text box below.+ College/University+
Course Title+ Credits/Clock Hours 18 WORK BEHAVIOR 4 - VENDOR
MONITORING AND COMPLIANCEEvaluates vendor performance to ensure
services levels and contractual obligations are met. Reviews
monthly invoices and identifies any inaccuracies. Determines if any
contractual penalties are warranted.Levels of PerformanceSelect the
"Level of Performance" which best describes your claim.+ A. I have
experience monitoring vendor performance to ensure compliance with
contractual agreements. I was responsible for identifying
inaccuracies or deficiencies AND determining if any penalties are
warranted.+ B. I have experience monitoring vendor performance to
ensure compliance with contractual agreements. I was responsible
for identifying inaccuracies or deficiencies but did NOT determine
if penalties were warranted.+ C. I have successfully completed
college-level coursework related to contract management or data
analysis.+ D. I have NO experience or coursework related to this
work behavior. 19 In the text box below, please describe your
experience as it relates to the level of performance you claimed in
this work behavior. Please be sure your response addresses the
items listed below which relate to your claim. If you indicated you
have no work experience related to this work behavior, type N/A in
the box below.+ The name(s) of the employer(s) where you gained
this experience.+ The actual duties you performed related to vendor
monitoring and compliance.+ Your level of responsibility. 20 If you
have selected the level of performance pertaining to college
coursework, please provide your responses to the three items listed
below. If you indicated you have no education/training related to
this work behavior, type N/A in the text box below.+
College/University+ Course Title+ Credits/Clock Hours 21 WORK
BEHAVIOR 5 - TECHNICAL ASSISTANCEProvides guidance and technical
assistance to various stakeholders and customers regarding PA
Automated License System (PALS) platforms and processes.Levels of
PerformanceSelect the "Level of Performance" which best describes
your claim.+ A. I have experience answering inquiries related to
the PALS system and resolved issues or complaints.+ B. I have
experience answering inquiries unrelated to the PALS system and
resolved issues or complaints.+ C. I have experience answering
inquiries but referred issues or complaints to the appropriate area
for resolution.+ D. I have successfully completed college-level
coursework related to public speaking or communication.+ E. I have
NO experience or coursework related to this work behavior. 22 In
the text box below, please describe your experience as it relates
to the level of performance you claimed in this work behavior.
Please be sure your response addresses the items listed below which
relate to your claim. If you indicated you have no work experience
related to this work behavior, type N/A in th
Keywords: Commonwealth of Pennsylvania, Harrisburg , Business Analyst 2, Professions , Harrisburg, Pennsylvania
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