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Help Desk Analyst I

Company: Robert Half Technology
Location: Harrisburg
Posted on: August 16, 2019

Job Description:

You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. If you have strong problem-solving skills and a passion for making effective change within an organization, this may be the Help Desk Analyst position for you. This Help Desk Analyst role is located in the Harrisburg, Pennsylvania area and is a long-term temporary-to-full-time opportunity. For consideration, please email your resume to abigail.foxrht.com What you get to do every day - Spot recurring technical issues and deploy solutions to address the root of the problems - Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally - Independently investigate and implement solutions to technical issues - Manage correspondences on technical help tickets submitted via phone, email, and walk-ups- Desktop Hardware experience - Command of Mobile Device Support - Windows Desktop Operating System experience - Strong familiarity with Computer Hardware - Experience with IT support ticketing systems - Basic networking concepts - Background in installing and configuring operating systems, networked and local printers, and business applications - Ability to simplify complex problems and build solutions - 2+ years of prior experience - Experience in user administration and bug fixing in a client server environment For consideration, please email your resume to abigail.foxrht.com

Keywords: Robert Half Technology, Harrisburg , Help Desk Analyst I, Professions , Harrisburg, Pennsylvania

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