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Union, Retail Sales Consultant

Company: Comcast
Location: Harrisburg
Posted on: January 6, 2022

Job Description:

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary Responsible for promoting and selling Comcast products and services to
both new and existing customers while engaging with them in a retail
store location.

Communicate effectively with customers to inform them
of the features, benefits, and use of all products and services.

Educate and assist them on their purchase decision and offer the best
possible technology solution to meet their needs.

Explain and illustrate the advantages of their purchase decision and place an order on their behalf while they are inside the retail store.

Demonstrate strong customer-focused service, both on and off the sales floor, and transform every customer interaction into a positive customer experience.

Provide effective collaboration with other Comcast employee's and exhibit strong skills in the areas of relationship-building and sales presentation.
o text available
Job Description

  • Provide strong understanding and enthusiasm around technology,especially around Comcast products and services. Maintain detailed
    sales product knowledge, including competitive information.

    • Provide superior customer service with all customer interactions.Evaluate customers' potential product needs and make appropriate
      recommendations.

      • Utilize retention techniques to proactively retain existing customersfrom canceling service.

        • Meet or exceed sales quotas in an accountability-based culture.
        • Manage store inventory, process equipment transactions, and handlehigh volumes of cash and other payment activity with a focus of
          maximizing the customer experience.

          • Work in a fast paced, high-volume environment and, where applicable,cover multiple store locations throughout the operating area; may be
            asked to travel to other Customer Service Centers to offer additional
            support.

            • Regular, consistent, and punctual attendance. Must be able to worknights and weekends, variable schedule(s), and overtime as necessary.

              • Other duties and responsibilities as assigned.Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Keywords: Comcast, Harrisburg , Union, Retail Sales Consultant, Sales , Harrisburg, Pennsylvania

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