Pre-Sales Architect - Dynamics 365 Customer Engagement / CRM / Power Platform

Company: Stoneridge Software
Location: Harrisburg
Posted on: June 25, 2022

Job Description:

Stoneridge Software began with an idea: How can Microsoft implementations be done better? After considering the idea and continually seeing the need for a business partner who could successfully deliver software implementations, Eric Newell, Becky Newell and Cody Marshall founded Stoneridge Software. As a 2021 Inc. Best Workplaces Honoree and a Microsoft Gold Partner, weve developed a proven process for project delivery, a laser focus on long-term support to empower our clients success and a way to enjoy our work with a high degree of integrity. We know how to use tenacity to get the work done but we also know how important it is to balance work with the rest of our lives. Stoneridge Software has cultivated a flexible working environment, flexible vacation, paid parental leave, continuous learning and development, and social wellness initiatives that bring a sense of belonging to all. What are you waiting for? Join us!At our core, our team's mission is to help our clients win. In order to do that, our growing team is looking for a Pre-Sales Architect - Customer Engagement, a Customer Engagement evangelist to engage with our prospects to visualize solutions to solve their business needs and challenges. Our Pre-Sales Architects take a lead role in working with our prospects to address their business needs and provide them the solutions they need to be successful. We are looking for someone with excellent interpersonal skills and experience with Dynamics 365 Customer Engagement specific to Customer Service (Omnichannel), Sales and Marketing, and Power Platform solutions to make the right recommendations for prospects.This position is available on a REMOTE basis in the United States.**A Day in the Life**+ Leading prospect discovery to learn customer needs and challenges+ Collaborating with the sales team and prospect to solidify solution vision to address challenges and needs+ Developing customized prospect and client solution demonstrations+ Positioning the Stoneridge Software implementation methodology with prospects+ Attending sales and marketing meetings, and keeping CRM and related project records up to date+ Assisting with preparation of Statements of Work with a focus on Scope and estimate+ Conducting marketing focused webinars for clients and prospects**Preferred Qualifications**+ Degree in Business or related field or equivalent experience+ At least 4-5 years of Dynamics 365 Customer Engagement implementation experience+ Experience in a CRM consulting role preferred, some direct customer facing role required+ Experience working in Customer Service (Omnichannel), Sales and Marketing, and Power Platform solutions+ Knowledge of integration best practices with Power Platform and Microsoft Dynamics+ Broad business system knowledge+ Capability to customize and configure Microsoft Dynamics environment in order to demonstrate proof of concept to prospects and clients+ Collaborative and work together as a team in the best interests of the team, prospects and customers+ Ability to travel to customer locations when requested**Health and Wellness**+ Medical and dental Insurance (premiums for employees and dependents paid for by the company)+ Vision insurance+ HSA contribution+ 401(k) matching contribution program+ Life insurance+ Long-term disability+ Paid parental leave+ Flexible time off+ Paid sick time+ Paid holidays+ Flexible work schedules+ Mobile and internet reimbursement+ Employee assistance program+ Learning and development allowance+ Employer charitable contribution+ Social wellness clubs+ Professional coachingWe live and breathe our core values:Integrity - Technical Excellence - Tenacity - Client Centric - Enjoy Our WorkThey are the fabric of our company and a reflection of our organizational culture. Our values are a part of our talent acquisition process, how we operate our company and how we partner with our clients. We enjoy our work by exhibiting our technical excellence and tenacity while being inherently client-centric with integrity toward every customer engagement.We will comply with local guidelines regarding infection diseases and vaccine requirements. At this time, proof of vaccination status is required to work within one of our offices, travel for work internationally, or attend in-person events sponsored by Stoneridge Software.Team members are not required at this time to receive the FDA-approved COVID-19 vaccinations to work remote.Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client's COVID-19 policy and procedures.Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique.

Keywords: Stoneridge Software, Harrisburg , Pre-Sales Architect - Dynamics 365 Customer Engagement / CRM / Power Platform, Sales , Harrisburg, Pennsylvania