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Call Center Customer Service Representative

Company: Ritter Insurance Marketing
Location: Harrisburg
Posted on: June 13, 2019

Job Description:

Job Description Performs outbound call campaigns. Provide call backs and follow up calls as needed. Respond to clients via inbound call, email, or website. Transfers calls to licensed agents, as needed. Follows customer service protocols. Follow company policies and procedures. Follow call center workflows and desktop procedures. Maintain call center metrics as determined by management. Assumes responsibility for miscellaneous duties, as assigned. Skills / Requirements High School degree or higher is required. Ability to multi-task in a fast-paced environment. Effective communication, both orally and in writing. Highly detail-oriented. Positive attitude and the ability to work well with others is needed. Previous call center experience preferred. Click Here to

Keywords: Ritter Insurance Marketing, Harrisburg , Call Center Customer Service Representative, Sales , Harrisburg, Pennsylvania

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