Program Specialist
Company: Big Brothers Big Sisters of the National Capital A
Location: Washington
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Description: About the Company:
Big Brothers Big Sisters of the National Capital Area, the premier
One-to-One Mentoring organization in the DC Metro region, seeks an
entry-level full-time Program Specialist. Under the direction of
the Chief Program Officer, the Program Specialist is responsible
for supporting the implementation and daily operations of
youth-focused programs. This role ensures high-quality service
delivery through consistent support to volunteers, youth, and
families, as well as helping to maintain program documentation and
data tracking. This is a hybrid position based in DC/MD requiring
in-office presence three days per week, including every Wednesday
(mandatory). This position offers a supportive team environment,
opportunities for growth, and a chance to make a meaningful
difference in the lives of young people. Please, no calls and no
agencies at this time. Key Responsibilities: Facilitate outreach
and onboarding for youth, families, and volunteers; Provide ongoing
match support and troubleshoot participant challenges; and Assist
in organizing group events, workshops, and program communications.
Represent the agency in a professional and positive manner during
program activities, orientations, and community events. Conduct
outreach, orientations, and intake interviews with youth,
parents/guardians, and volunteers. Maintain regular contact with
matched participants to provide support and promote relationship
development. Plan and coordinate group activities, workshops, and
service projects aligned with youth development goals. Ensure
accurate and timely case documentation in internal systems; track
attendance, engagement, and outcomes. Refer families to community
resources as needed and follow up to ensure effective connections.
Support program data collection and contribute to reporting and
continuous improvement efforts. Promote an inclusive,
youth-centered culture throughout all program interactions.
Requirements: Bachelor’s degree in social work, psychology,
education, human services, or a related field preferred; equivalent
experience considered. Experience working with youth, families, or
volunteers in nonprofit, school, or community settings is a plus.
Knowledge of youth development principles and community-based
programming. Strong interpersonal skills and cultural competency in
working with diverse populations. Excellent organization, time
management, and communication skills. Proficient in Microsoft
Office; familiarity with client relationship management systems is
a plus. Spanish speaking a plus. Prolonged periods of sitting and
working on a computer. Must be able to lift up to 15 pounds
occasionally. This position is being recruited by My Valuable
Business, LLC on behalf of a mission-driven nonprofit dedicated to
empowering youth through mentorship and educational programming.
BBBSNCA is an Equal Opportunity Employer with the policy to provide
equal employment opportunity (EEO) to all persons regardless of
age, color, national origin, citizenship status, physical or mental
disability, race, religion, creed, gender, sex, sexual orientation,
gender identity and/or expression, genetic information, marital
status, status with regard to public assistance, veteran status, or
any other characteristic protected by federal, state or local law.
In addition, BBBSNCA will provide reasonable accommodations for
qualified individuals with disabilities
Keywords: Big Brothers Big Sisters of the National Capital A, Harrisburg , Program Specialist, Social Services , Washington, Pennsylvania
